Get free shipping on orders over £75

What if my order hasn’t arrived?

If your parcel hasn’t arrived:

  1. Check your tracking link (if applicable)

  2. Check with neighbours and your local sorting office

  3. Wait the expected timeframe for your shipping method

  4. If still missing, contact us after:

  • 10 working days (Standard/Tracked)

  • 5 working days (Express)

We will assist with a courier investigation.

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